Hello Joseph,
Thank you for writing to Yahoo! Domains.
I understand that you are concerned regarding the Yahoo!‘s annual
domain renewal price which has been increased to $34.95 per year.
Joseph, our prices continue to offer customers the best value
proposition for our services. We remain committed to offering our
customers the most competitive pricing possible. The price increase is
necessary to continue to provide superior service to all our customers.
By providing continuous innovation and 24-7 service, Yahoo! Small
Business is committed to providing you the best possible value and
helping you succeed with your online initiatives.

Current subscribers will see the price increase reflected on the first
anniversary payment date after the price increase takes place. This
means subscribers will see the price increase reflected on their first
charge on/after July 1, 2008. Multi-year accounts will see the price
increase at the time of renewal for the current agreement. However,
if you have any billing related concern, then I would recommend
you to contact our billing department directly at:
1-800-318-0870

You may call us Monday through Friday between 6 a.m. and 6 p.m. PST. I
am very sure you will get a quick resolution.While I understand that this
is not convenient, we have found that billing issues are effectively resolved
via phone.You also have the option to review your billing, payment, and credit
card information, make payments, or update your services anytime, via
our online service center at: http://billing.yahoo.com
You can also find answers to common billing questions in our online help
center, at:http://help.yahoo.com/help/us/sbiz/billing
I hope you will find the above email helpful.We value you as a customer and
look forward to serve you for years to come. Please do not hesitate to reply
if you need further assistance.

Have a nice day!

Regards,

John

Yahoo! Customer Care

For assistance with all Yahoo! services please visit:

http://help.yahoo.com/

Original Message Follows:
————————-
Yahoo Id:
First Name: Joseph
Last Name: Barnhart
Email Address: whatever@yahoo.com
Domain Name: whatever.com
Comments: You have been sending me e-mails stating I will now be charged
$35 annually for domains. I am wondering how you can expect to keep
customers when the average prices are $10. I would rather not switch but
you are forcing me to transfer all of my domains to godaddy your number
one competitor.

Guarantee in writing an under $10 fee and I may as it is I intend to do
some blogging about how stupid Yahoo is getting. Because of this I am
finding it hard to trust you in making other purchases.

Joseph Barnhart

Subject: Using your domain with Yahoo!
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Operating System: Windows XP
Email Tool: other
Site Building Tool: other
Internet Connection: DSL
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